Ei strengthens the position of district heating customers

The customer's position is strengthened through the Swedish Energy Market Inspectorate's supervision and the increased transparency in the operations of the district heating companies. You can read more about your protection as a district heating customer and examine the reports of the district heating companies.

District heating is the most common form of heating

District heating is water that is heated in a thermal power station and then transmitted via a underground pipe system to the heaters and hot water taps in a property. The water holds a temperature of between 70 and 120 degrees. A large proportion of the heat for district heating is generated by biofuels. Distance Heating is considered a safe, efficient and environmentally friendly way of heating. More than half of all heating in Sweden is produced through distance heating and for multi-family residential houses the figure is ninety per cent.